Question 1

How do I reach support?

Accepted Answer

Email team@dicted.ai. We aim to reply within one to two business days. Please include your account email and a brief description of the issue.

Question 2

Which platforms does dicted support?

Accepted Answer

dicted runs on Mac, Windows, Linux (.deb + AppImage), and in any modern web browser. iOS and Android apps are in development.

Question 3

What does the free tier include?

Accepted Answer

The free tier gives you 2 hours of voice typing per month, 10 smart actions per day, 2 hours of meeting audio per month, and 1 device — no credit card required.

Question 4

How do I cancel my Pro subscription?

Accepted Answer

Sign in to app.dicted.ai, open Settings, go to the Billing section, and click "Cancel subscription". Your Pro access continues until the end of your current billing period. No cancellation fees.

Question 5

Where do my meeting recordings go?

Accepted Answer

Meeting recordings are stored in your account and are only accessible to you. You can replay, download, or delete any recording from the Meetings page at any time. On Free, audio files are automatically deleted 30 days after upload; the transcript is kept. On Pro, audio is kept while your subscription is active.

Question 6

Does dicted capture my screen?

Accepted Answer

No. dicted never captures your screen or reads what is on your display. Dictation audio is transcribed and discarded immediately after transcription. See the Privacy Policy for full details.

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